Metra CEO Apologizes for Recent BNSF Line Delays
Metra CEO Alex Clifford issued an apology to riders who use the BNSF line, which runs through Naperville, Lisle and Aurora.
Metra CEO Alex Clifford issued an apology to customers yesterday after riders faced recent delays on Metra's BNSF line, which runs through Naperville, Lisle and Aurora. Earlier: Metra Passengers Get Delayed After Train Doors Fail to Close In a letter posted on Metra's website and sent via email to customers, Clifford said Metra is taking the delays "seriously" and "working with BNSF Railway to address them." "We and BNSF do everything we can to minimize delays and provide you with reliable service," Clifford said in a statement. "I recognize these delays were frustrating, and I apologize for the inconvenience you experienced." Last week, a Metra train was stopped for about an hour and a half at the Naperville station, 105 E. 4th Ave., …
In this Article:
H.I. McDunnough
3:32 pm on Monday, February 25, 2013
Any apologies for making me 11 minutes late this morning Metra?   more ›